Auto Repair

Myrtle Beach Auto Repair

North Myrtle Beach Auto Repair

Little River Auto Repair

Auto Repair Myrtle Beach

Auto Repair North Myrtle Beach

Auto Repair Little River

Collision Repair

Myrtle Beach Collision Repair

North Myrtle Beach Collision Repair

Little River Collision Repair

Collision Repair Myrtle Beach

Collision Repair North Myrtle Beach

Collision Repair Little River

Unibody

Myrtle Beach Unibody

North Myrtle Beach Unibody

Little River Unibody

Unibody Myrtle Beach

Unibody North Myrtle Beach

Unibody Little River

Auto Refinishing

Myrtle Beach Auto Refinishing

North Myrtle Beach Auto Refinishing

Little River Auto Refinishing

Auto Refinishing Myrtle Beach

Auto Refinishing North Myrtle Beach

Auto Refinishing Little River

Automotive Refinishing

Myrtle Beach Automotive Refinishing

North Myrtle Beach Automotive Refinishing

Little River Automotive Refinishing

Automotive Refinishing Myrtle Beach

Automotive Refinishing North Myrtle Beach

Automotive Refinishing Little River

Body Shop

Myrtle Beach Body Shop

North Myrtle Beach Body Shop

Little River Body Shop

Body Shop Myrtle Beach

Body Shop North Myrtle Beach

Body Shop Little River

Auto Body

Myrtle Beach Auto Body

North Myrtle Beach Auto Body

Little River Auto Body

Auto Body Myrtle Beach

Auto Body North Myrtle Beach

Auto Body Little River

REQUEST AN ESTIMATE
    Home   |   About Us   |   Auto Services   |   Wrecker Services   |   Car Rentals   |   FAQ's   |   Contact Us
We also offer these
great services
  • PAINTLESS DENT REPAIR
  • DETAILING AND WAXING
  • TOWING AND STORAGE
  • LITE MECHANICAL WORK
  • AIR CONDITIONING REPAIR
  • TIRES AND BRAKES
  • PINSTRIPING
  • WINDOW TINTING
  • WATERBORNE REFINISHING
  • PLASTIC DIPPING
FAQ's

Q. What are your business hours?
A. Collision Masters is open Monday - Friday
7:30 am - 5:30 pm.

Q. How long is your guarantee good for?
A. Collision Masters will guarantee the workmanship and paint for as long as you own the vehicle.

Q. How long does the repair process take?
A. Every car has damage that is different so a lightly damaged car may be repaired in 1 - 2 days. However a car with substantial damage may take several weeks. Our goal is to discover all the damage up front so as to minimize the repair time.

Q. Do I need to make an appointment for an estimate?
A. We prefer you to call and make an appointment but if you just show up we will write your estimate as soon as we are finished with someone else's.

Q. Do you perform custom work or restorations?
A. No we only do collision repair and painting which allows us to focus on your cars needs in case of an accident.

Q. I've been in an accident, what should I do?
A. Call your insurance company and the other party's insurance company if they are responsible for the repairs and report the accident. Call us at 843.249.0642; we can advise you of what the responsible insurance company requires. Many times you will only need to bring the car to us for the repair estimate. We can get your vehicle towed and help you get a rental car if needed.



   




Visit Our Other Locations


Masters Auto Body



Q. How many estimates do I need?
A. Just one, the insurance company has their own appraisers to verify any estimate you receive. We will provide you with an itemized estimate.

Q. Do I have to take it to the insurance company's recommended repair shop?
A. No, you have the legal right to choose where you want to have your vehicle repaired. The insurance company can recommend a shop but it cannot force you to have the repair done there.

Q. What if the insurance estimate is lower than yours? Do I have to pay the difference?
A. No, quite often the insurance estimate is lower than ours. The insurance company may not know where you are going for the repair and therefore will write only for the most basic repair estimate. It is our job to contact the insurance appraiser and negotiate on your behalf to insure that your vehicle is returned to pre-accident condition.

Q. Can you match the paint color?
A. Today's modern factory finishes incorporate multiple layers of highly specialized paints. Collision Masters has made a major investment in the finest paint system available we use the top quality paint products from DuPont and are constantly upgrading equipment and materials to ensure that each vehicle's paint matches.

Q. Can I get a ride when I drop off my car?
A. We do provide this service in a limited area. Please discuss your needs with a customer service representative.

Q. How can I get a rental car?
A. We offer rental car services to our customers that are 21 years of age or older. Insurance companies will only pay for a rental car if you have that coverage on your policy or if you are the claimant. Check your policy and/or call your insurance agent to find out if you have rental coverage and what your specific limitations are.

Q. How will I know when my vehicle is ready?
A. You will be notified when your vehicle is ready to be picked up. Feel free to call our staff during the repair process if you have questions or concerns.

Q. Who do I pay my deductible to?
A. You will pay your deductible to Collision Masters when you pick up your vehicle.

Q. Can you save my deductible for me?
A. No we do not save deductibles. Your deductible may vary depending on your policy but if you are short on cash we will finance part of it for you at 0 percent interest. Ask us about the details.

Q. What forms of payment do you accept?
A. We accept cash, checks, VISA, MASTERCARD, AMEX, and DISCOVER. We will also accept properly endorsed insurance drafts. Please check the "payable to" closely for third parties, such as a bank or financial institute. We would be happy to advise you in how to deal with these drafts so that they are attended to before you come to pick up your vehicle.

Q. Can I wash my car?
A. For the first 30 days Do not use a commercial car wash. Wash the vehicle by hand with a mild soap using a clean soft cloth or sponge. For the first 90 days Do not wax or polish the vehicle per the manufacturer's recommendation.

Home   |   About Us   |   Auto Services   |   Wrecker Services   |   Car Rentals   |   FAQ's   |   Contact Us

Collision Masters    825 Highway 17    Little River, SC 29566    Phone: 843-249-0642    Fax: 843-249-0660    repair@thecollisionmasters.com